Water Damage Restoration (IICRC S500) 

     AET’s restoration staff professionals are uniquely trained, equipped and qualified to investigate, assess, mitigate, manage and verify the effectiveness/completion of response activities to your water infiltration event. AET’s services are designed/implemented based on the Institute of Inspection, Cleaning and Restoration (IICRC) Standard S500. This document is a Standard of Care for professional water damage restoration and is an approved consensus standard by the American National Standard Institute (ANSI).

     AET’s role in water damage restoration can include the following responsibilities/authorities to mitigate your water damage event.

• First Responder: To assess the water damage, moisture map and initiate immediate water extraction and other mitigation protocols. 
• Restorer: For professional decision-making of salvage/non-salvage items and implementation of drying/dehumidification protocols.
• Indoor Environmental Professional (IEP): To evaluate/control regulated or hazardous material such as asbestos, lead, mercury, arsenic, PCBs, solvents, fuels, and pesticides.
• Independent Post Restoration Validation: To verify project completion prior to reoccupancy or reconstruction.
• Licensed Mold Professional/AIHA EMPAT Accredited Lab: To investigate and provide prompt decision-making and effective remediation of mold. Mold growth can commence 48-72 hours after water impact.
• Restoration Manager: To coordinate all phases of restoration into one turn-key project.

AET’s standard protocols and procedures for water damage restoration in residential, commercial and institutional buildings include:

1. Evaluating/Protecting the health and safety of the restoration staff and building occupants.
2. Prompt decision-making to assess water damage in regards to IICRC’s Category of Water (extent/risk of contamination) and Class of Water (degree of saturation of the affected materials).
3. Experienced decision-making regarding building materials to be restored (dried/cleaned) versus items to be disposed/replaced. 
4. Initiation of immediate water extraction of free water to mitigate the extent of water damage and property loss.
5. Determination/calculation of the extent of drying/dehumidfication equipment required in the affected area followed by the initiation of drying.
6. Establishing a written drying plan for the affected area(s) including specific drying goals for each building material to remain.
7. Documentation of moisture levels in affected building materials on a moisture map.
8. Daily verification of the drying process utilizing including moisture measurement testing, thermal imagery testing (IR camera) and psychrometric air quality testing.
9. Troubleshooting of the drying process to meet project drying goals in concealed or difficult to dry areas/building materials requiring longer drying times and/or special drying procedures.
10. Maintenance of detailed documentation/recordkeeping of the restoration process including work/activity logs, equipment logs, preexisting conditions and inventory/photographs of building contents and personal property for both salvage and non-salvage items.

     In all of AET’s roles, our objective is prompt professional response to mitigate your water infiltration event. Our commitment is to follow the Restoration Industry Standard of Care for the implementation of our services. Our goal is client satisfaction and to complete your project as soon as possible in a cost effective manner. Further we always strive to provide professional advice on how to prevent reoccurance of the problem(s) which were rectified.